Who this policy covers
The policy applies to visitors to kats-casinoau.com and to registered players. We aim to follow applicable data protection requirements, including, where they apply to us, Australian privacy law such as the Privacy Act 1988 (Cth). It is a plain summary of our practices, so please read it alongside the terms shown at registration.
What information we collect
We ask only for what is needed to run your account, meet legal duties and support safer play. The table groups the main categories by purpose and retention approach.
| Category | Why we use it | How long we keep it |
|---|---|---|
| Identity details (name, date of birth, email, address) | Registration, age checks, account administration and communication | While the account exists, then for the period the law requires. |
| Payment details (deposits, withdrawals, route used) | Processing transactions and meeting accounting and anti-money-laundering duties | For the period required by the relevant rules. |
| Technical data (IP address, device, browser, sign-in history) | Security, fraud prevention and fixing faults | For a limited period linked to the purpose. |
| Safer gambling data (limits, breaks, self-exclusion) | Running the responsible gambling tools you choose | While the setting is active, then as the law requires. |
Cookies and similar tools
We use essential cookies for things like keeping you signed in and protecting the session. Without them, login and the cashier would not work. Analytics or marketing cookies are used only where you have agreed, and you can change that choice through your browser settings. Blocking essential cookies may stop parts of the site working.
Partner links and campaign identifiers
If you arrive from a partner website that recommends Kats Casino, a technical campaign identifier may be passed along when you register. Its purpose is to attribute the visit to its source. It does not reveal your account details to the partner, and partners do not see your gambling activity.
Messages we send you
Service messages, such as verification, security alerts and changes to your account, are sent because they are part of running the service. Promotional emails or notifications are optional. You can switch them off in your account settings or use the unsubscribe link, and doing so does not affect your access to the site.
Sharing and service providers
We do not sell personal information. We may share it with providers that help us operate, such as payment processors, identity verification partners and hosting companies, and with authorities where the law requires. Each provider is expected to protect the information and use it only for the agreed task.
You can see how payments and verification fit together on the Payments page.
Questions about your information?
You can read how settings work before you register, and support can answer data requests at any time.
Create an accountSecurity and retention
We protect information with encrypted connections, access controls and regular security reviews. When information is no longer needed, and no legal duty to keep it remains, we delete it or de-identify it. Please do your part by keeping your password private, as explained on the Login page.
Age and young people
The service is for adults aged 18 and over. We check the date of birth given at registration and may ask for proof. If we find that an account belongs to someone under 18, we will close it and handle the information accordingly. Parents who use filtering software on shared devices help keep young people away from gambling sites.
Transfers outside Australia
Some providers, including payment and verification partners, operate in other countries, and the licence holder named in our footer is a company registered outside Australia. Where information crosses borders, we aim to put sensible safeguards in place, such as contractual protections and limits on how the recipient may use it.
Automated checks and risk management
Automated systems help spot unusual sign-ins, repeated failed attempts or patterns that suggest fraud. If such a check affects your account, a member of our team can review the outcome on request. These checks protect your balance and support safer gambling.
Changes to this policy
If the purposes, methods or legal bases for using information change in a material way, we will update this page and the date above. Reading it from time to time is a good habit, particularly before you add new payment details or change account settings.
Your choices and rights
You can ask us about the personal information we hold and how it is used. We reply within a reasonable time and in line with the law. Common requests include:
- Access: ask what information we hold about you.
- Correction: ask us to fix information that is inaccurate or out of date.
- Deletion or restriction: ask us to delete or limit use in situations where the law allows it.
- Complaints: if you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us about your data
Write to us at the address below. Please give the email associated with your account so that we can identify the request, and never include your password or card details. We will not ask for them by phone or email.
Address: 62 Flushcombe Road, Blacktown NSW 2148, Australia